Returns & Exchanges

At UP THERE, we want you to be completely satisfied with your purchase. If your item isn't quite right, we offer a 14-day return window for a refund or store credit on all full-priced, unworn items.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.